Frequently asked questions

What is the EU GARAN label?

The harmonised EU label for the commercial guarantee of durability. Producers who voluntarily guarantee a product for more than 2 years — free of charge, covering the entire good — display it so consumers can recognise durable products at a glance. It is defined by Implementing Regulation (EU) 2025/1960, under Directive (EU) 2024/825.

What is the harmonised notice?

A standard poster reminding consumers of their 2-year legal guarantee of conformity under Directive (EU) 2019/771. Every seller must display it prominently, in shops and online, from 27 September 2026. It cannot be edited in any way.

Which fields may I edit on the label?

Only three: the duration in years (whole or half years, more than 2), the brand/trademark and the model identifier. The nested online label allows only the duration. Colours, typography, spacing, the QR code and the translations are fixed — our generator keeps them byte-identical to the official template.

Is GARAN Tool free?

Yes. The generator, the notice files and the embed script are free. A free account adds saved labels, site configuration, custom link styling and the automatic badge database.

How does the automatic badge detection work?

You register your products and guarantees in your account. After our team verifies them (status source_backed), the embed script matches brand + identifier + country on your pages and displays the nested label automatically. Unverified or missing products show nothing.

Why are downloads generated in my browser?

SVG templating happens on the server once and is cached forever; PNG, JPG, WebP and PDF conversions run locally in your browser. This keeps the service fast, private and nearly free to operate.